PAYMENTS:

We accept Cash or Card payments as well as EFT

Please note that the monies will have to reflect in/on our bank account before any order is invoiced and released.

DELIVERIES:

Deliveries are offered in and around Durban.  Depending on the area and material availability, deliveries are usually 1 to 2 days.  Should we need to bring in materials from another province, we may require between 7 to 10 working days.

To be able to make our deliveries timeously it is important that the trucks are not delayed. For this reason, the cut off time for orders for delivery is 16:00 the day before delivery is required.  Should you require a next day delivery please ensure you place your order and for COD payments that the payment reflects in our bank account by 16:00 latest and the order is flagged as urgent.

Delivery areas are as follows:

Durban Branch:

  • Durban up to Pietermaritzburg
  • Up to Margate (once a week, Usually on Tuesday)
  • Up to Stanger

Richards Bay Branch:

  • Up to Hluhluwe (Once a week, Usually on Thursday)
  • Up to Ulundi
  • Up to Gingindlovu

Please call our branches to confirm your delivery area.

CUTTING:

No cut to size is offered, however, we can cut lengths in half for collection purposes.  We do not cut materials to size for deliveries.

DISCLAIMER:

Steel and Pipes cannot be held responsible if the cutting or material is incorrect.  Cutting must be overseen by the customer.  Please ensure the material is correct before cutting.

The management and staff will not be held liable or responsible for any loss, damages or injury of whatsoever nature or cause arising, whilst loading and unloading of customer’s vehicles by Steel and Pipe staff on our premises.

RETURNS:

Goods can be returned with the invoice within 7 days by prior arrangement with the salesman involved.  All returned goods must be in the same condition as supplied.

Should you not find what you are looking for in our product list please contact us with the details and we will see if we can find it for you.